Terms and Conditions for Mohana’s Food Product
Welcome to Mohana’s Food Product! These Terms and Conditions (“Terms”) govern your use of our services and your purchase of products from us. By placing an order with Mohana’s Food Product, you agree to be bound by these Terms. Please read them carefully.
1. Introduction
Mohana’s Food Product (“we,” “us,” “our”) provides a range of health-focused food products (“Products”) aimed at promoting wellness and vitality. Our mission is to serve our customers with wholesome, nutrient-rich foods. These terms are created to ensure a clear and transparent relationship between us and you, our valued customer (“you,” “your”).
2. Important Health & Medical Disclaimer
Our products are designed to be a part of a healthy lifestyle. However, they are not intended to diagnose, treat, cure, or prevent any disease.
- Not Medical Advice: The information provided about our products, including on our packaging, social media, and any other marketing materials, is for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.
- Consult a Professional: Always seek the advice of your physician or another qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or a product you have used from us.
- Specific Health Conditions: If you are pregnant, nursing, have a serious medical condition, or are taking any medications, please consult with your doctor before using our products, especially those marketed for specific concerns (e.g., “Protein Ladoo for Pregnancy,” “Dry Fruit Powder for Infertility,” “Haemoglobin Powder”).
- Allergies: Our products are prepared in a facility that may handle nuts, seeds, gluten, and other allergens. Please read the ingredients list carefully before consumption if you have any allergies. We are not liable for any allergic reactions.
3. Products and Orders
- Product Availability: All orders are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered or discontinue a product at any time.
- Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason.
- Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. Prices do not include shipping charges or applicable taxes, which will be added to your total at checkout.
4. Payment
Payment for all orders must be made in full at the time of placing the order. We accept various modes of payment which will be specified during the order process. Orders will not be dispatched until payment has been successfully received.
5. Shipping and Delivery
- Processing Time: We aim to process and dispatch orders within a specified number of business days. However, processing times may vary.
- Delivery: We ship to locations within India. Delivery times are estimates and may vary depending on your location and courier service availability. We are not responsible for delays caused by the courier service or other factors beyond our control.
- Shipping Address: It is your responsibility to provide a complete and accurate shipping address. We are not liable for orders delivered to an incorrect address provided by you.
6. Returns, Refunds, and Cancellations
- Cancellations: You may request to cancel your order if it has not yet been dispatched. Please contact us immediately at 84388 50086 or 63822 66085.
- Returns: Due to the perishable and consumable nature of our products, we do not accept returns on opened or used items.
- Damaged or Incorrect Products: If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with photographic evidence. We will review the case and, at our discretion, offer a replacement or a refund.
7. Intellectual Property
All content related to Mohana’s Food Product, including our brand name, logo, text, graphics, images, and product recipes, is the exclusive property of Mohana’s Food Product and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Mohana’s Food Product shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services, even if we have been advised of the possibility of such damages. Our total liability to you for any and all claims arising from the use of our products shall not exceed the amount you paid for the product in question.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Tirupur, Tamil Nadu.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The version of the Terms that will apply to your order will be those on our website or provided to you at the time you place your order.
11. Contact Information
For any questions, concerns, or feedback regarding these Terms and Conditions or our products, please contact us at:
- Phone: 84388 50086 / 63822 66085
- Instagram: @instant_health_mix